NOVALYTIC APPS SL (B84519289) is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish data protection law (LOPDGDD).
1. Data Controller
NOVALYTIC APPS SL, Carrer Major, 46, 08960 Sant Just Desvern, Barcelona, Spain. Company Registration No. B84519289. Contact: [email protected]
2. Data We Collect
We collect personal data that you voluntarily provide when using our contact forms, support forms, or order forms. This includes your name, email address, and any information you include in your messages.
We may also collect technical data such as IP address and browser type through our hosting infrastructure for security and performance purposes.
3. Legal Basis for Processing
We process your personal data on the following legal bases: (a) performance of a contract or pre-contractual steps at your request; (b) our legitimate interests in operating and improving our services; (c) compliance with legal obligations.
4. How We Use Your Data
We use your personal data to respond to your enquiries, provide the services you have requested, send invoices and project communications, and comply with our legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Client project data is retained for a minimum of 5 years for accounting and legal compliance purposes.
6. Your Rights
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure of your data; restrict or object to processing; data portability; and lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
To exercise any of these rights, please contact us at [email protected].
7. Cookies
Our website uses essential cookies required for its operation. We may also use analytics cookies with your consent. You can manage your cookie preferences through the cookie banner displayed on your first visit.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.